FAQs
  1. Why should I be using custom orthotics?
    Orthotics are a quality-of-life improvement for anyone, young, old, athletic or otherwise. They improve posture, balance and physical performance in all aspects of life, including sports, stand-up work environments and outdoor activities. They are used to prevent foot-related symptoms as much as they’re used to treat them. They can help prevent or treat low back pain, hip pain, knee pain and neck pain, and are one of the best ways to deal with foot conditions such as bunions, heel spurs and plantar fasciitis. For more information click here.

  2. Why shouldn't I use over-the-counter orthotics?
    Over-the-counter orthotics are designed to be acceptable to as many people as possible using materials believed to be the most comfortable and visually appealing—super soft, fancy blue gel, etc.—but that are not necessarily the most beneficial. When it comes to your health, though, we believe that nothing short of custom-made will do. We want to protect your health so that you can enjoy what makes you happy, pain-free. We craft custom-made orthotics based on scans made by a high-tech 3D scanner with pinpoint accuracy to protect you, not the masses, using materials especially selected to suit your needs. For more information click here.

  3. How do I start using Foot Levelers?
    It’s really simple! If you’re a patient, just start by finding a healthcare professional, and then tell your new doctor that you want to get started using Foot Levelers orthotics. Once you have scheduled and fulfilled an appointment, all you have to do is wait for your orthotics to arrive in the mail. If you’re a doctor, visit our resource center or give us a call at 800.553.4860. We’d love to help you get started with Foot Levelers!

  4. What process is used to capture information about my feet?
    Our experienced technicians craft your orthotics based on industry-standard foam impressions or scans that produce high resolution, 3D images. These images are produced using the 3D BodyView® imaging device, which uses the laser triangulation technique, one of the most accurate measurement techniques available. These high-end techniques ensure your orthotics fit perfectly to your feet.

  5. Why is InMotion® the most popular functional orthotic?
    InMotion isn’t called the Performance Edge for no reason. It’s a top-of-the-line product made with everything available in our innovative laboratory: silver, Celliant® and the 3 Arch Advantage. The combination of these three characteristics is what sets the InMotion apart from all other orthotics. The top cover is infused with silver to control odors and made with Celliant to increase tissue oxygen by up to 10.2% in active patients, thereby increasing strength and stamina. The 3 Arch Advantage is the special orientation of corrections in our orthotics that bolsters and maintains the plantar vault and improves balance, posture and physical performance. All three of these aspects combine to make the InMotion the best orthotic on the market.

  6. How do I choose the proper functional orthotic?
    Consult your doctor and let him or her know what kind of activities you will be engaged in while wearing them. Based on your answer and digital foot scans, you can figure out what’s best for you, whether it’s the popular InMotion orthotic to suit your on-the-go lifestyle, or the pumped up XP3® to fit inside your athletic shoes and get you in the game.

  7. Will one pair of functional orthotics fit all styles of shoes?
    Each pair of orthotics is suited for the shoe it was fitted/trimmed for. Our functional orthotics are custom-made to help maintain your doctor’s adjustments and keep you supported. Each type of orthotic—Premium, Intense, Moderate, etc.—is designed to provide an optimal amount of support for a particular activity, so wearing one type for multiple occasions can compromise their intended support and your structural integrity. For instance, wearing a luxury top in your running shoes will not only wear down the material rapidly, since it wasn’t designed for that kind of activity, but it will also slip more easily because it is crafted using leather.

  8. Why do I need to trim my orthotics?
    Orthotics are crafted separate from your shoes, unless you’ve invested in Shoethotics® or Sandalthotics®. Because all shoes are made differently, it’s important that you trim down the toe end of the orthotic so that it matches the liner; otherwise, the orthotic may not fit properly. The best way to do this is to place the liner on top of the orthotic and trim any overlap off the orthotic. This way, the orthotic fits just as the liner did: perfectly inside the shoe.

  9. Why is the 45-day break-in period important?
    Like a new pair of shoes, it can take some time for a new pair of orthotics to conform to your feet. If you haven’t worn orthotics in the past, your feet need to adapt to the corrections placed to maintain the integrity of your plantar vault—the three arches in your feet that help keep your body in balance. If you don’t give it 45 days and follow the 45-day break-in procedures, you may not be able to experience the benefits of using orthotics.

  10. How often should I get a new pair of functional orthotics?
    Orthotics are guaranteed for an entire year, but are built to last for two. The point where you need to get a new pair of orthotics before two years have passed is the point where the materials have started to deteriorate and the corrections are no longer able to properly support your arches. This should not be the case so long as you take proper care of your orthotics.

  11. How do I care for my functional orthotics?
    Don’t get them wet, and trim them carefully by using the original liner as a stencil and cutting around it. Both water damage and mis-trimmings are not covered by the warranty, so you need to be careful around water and when you’re resizing your orthotics. Also, use your orthotics for the activity they’re designed for, and take them out of your shoes to “breathe” at the end of every day. It’s best to have multiple pairs of orthotics because the materials used to build each kind of orthotic is designed for a specific kind of activity.

  12. What are the required laptop specifications to use V7+3D?
    View the complete laptop specs here.

Connect With Us Today

           

USA: 800.553.4860
AUS: 1800 423 481
INT: +1.877.658.9552